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Topic: Treo 650: Loose hotsync connector (Read 2589 times)
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tembeling
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The one came with my Treo already loose. I can charge with no problem but poor connection for hotsync. I bought a cheap sync-charge cable & after a few months, it is too became loose. Anybody else with the same experience?
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palmdoc
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I bought 2 Brando Cradles for the Treo650. The connection is better than the cables. Very nice fit. Pity there is no hotsync button but it charges via USB. Yup the stock cable is a little fiddly. Perhaps you could call up Palm for a replacement cable. Pix of the Brando cradle next to a Dell  |
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« Last Edit: October 06, 2005, 08:57:37 AM by palmdoc »
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ebernie
Kerani
Posts: 74
Tungsten T|5, T630
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I just got a Brando cradle for my T5 as well. The loose connector is really getting to me. Plus if I leave my T5 in the cradel, I will never need to charge it  |
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tembeling
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Oh yes...forgot abt calling Palm. Thanks Palmdoc.
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palmdoc
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I just got a Brando cradle for my T5 as well. The loose connector is really getting to me. Plus if I leave my T5 in the cradel, I will never need to charge it Yeah, pity the same cradle cannot be used fo rthe Treo as well as the T5!! |
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tembeling
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Finally I called PalmOne....and within 5 minutes, they already confirmed the service order of the replacement sync cable! What a fantastic service! Now, I just have to wait for 3-5 working days.
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tembeling
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And I also ordered a Brando cradle....USD22
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palmdoc
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Finally I called PalmOne....and within 5 minutes, they already confirmed the service order of the replacement sync cable! What a fantastic service! Now, I just have to wait for 3-5 working days.
Not only fantastic service - I think they know alot of poeple have this problem  |
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ebernie
Kerani
Posts: 74
Tungsten T|5, T630
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I'm getting quite annoyed with my cables. I too got replacement cables but truth to be told, those are not the problem. It's the freakin' connector. It gets loose too easily.
Since it was the holidays, and I left my cradle at the office, it was very hard to get a reliable connection to Hotsync. I usually have to spend about 5 minutes to place the T5 somewhere it wouldn't accidentally dislodge the cable 1/2 way through the Hotsync process. Usually it's a hit-or-miss with Hotsyncing via cable for me.
I wished Palm didn't skimp on the cradle... really.
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« Last Edit: November 08, 2005, 12:23:06 PM by ebernie »
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palmdoc
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You know, for their "top of the line" product you would have thought Palm would include a cradle with the Treo650. It's terribly short sighted of them. Now they have to replace those cables and lose customer goodwill. In the end it will cost them more.
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tembeling
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Oh btw, I received the replacement connector already. Just 2 days after I made the call.
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palmdoc
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Brando's service is pretty good too so you should be getting it via airmail quite shortly. It's quite light that's why the shipping is only $3
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tembeling
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I tot no shipping fee one. As the total price I paid was USD22.
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ebernie
Kerani
Posts: 74
Tungsten T|5, T630
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tembeling, I believe when you purchased it, there's a free shipping offer. I remember Brando giving free shipping close to the end of last year as well.
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Pages: [1] 2
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